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Trust Center

Trust at Warm Deals

Security, privacy, and compliance posture in one place.

Last updated August 23, 2026

Compliance & Certifications

SOC 2 Type II
In progress
Evidence available on request.
GDPR
In progress
CCPA
In progress
ISO 27001
Planned
Evidence available on request.
HIPAA
N/A
Evidence available on request.

Security controls

Encryption at rest

AES-256 on all DB volumes via cloud provider keys.

Encryption in transit

TLS 1.2+ for all customer-facing endpoints.

Multi-factor authentication

TOTP-based MFA with backup codes, available for every account.

OIDC SSO

Per-organization OIDC SSO for enterprise tenants (Okta/Azure/Google/Auth0/generic).

Role-based access control

Built-in roles (Owner/Admin/Manager/Member) plus per-org custom roles with permission matrix.

Audit log

Append-only event log for security-relevant actions with filters and CSV export.

PII redaction in logs

Email/phone/JWT/API-key/Bearer tokens are redacted from application logs.

Automated backups

Daily DB snapshots to MinIO with 30-day retention; restore tested.

Abuse rate limiting

Token-bucket limits on auth endpoints and webhook ingest.

Signed webhooks

Inbound provider webhooks verified by HMAC; outbound webhooks signed with HMAC-SHA256.

Sub-processors

NamePurposeRegion
Amazon Web Services / HetznerPrimary infrastructureEU
CloudflareDNS, CDN, WAFGlobal
StripeBillingGlobal
TwilioSMS, voiceGlobal
SendGrid / Mailgun / PostmarkEmail deliveryGlobal
Anthropic / OpenAILLM completionsUS
ElevenLabsVoice AIUS

See the canonical list with full data categories and certifications on the sub-processors page.

Uptime

Live status

See live status page

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Documents

Security contacts